By Scott Whitsitt on 11/7/2011 10:05 PM
Most organizations have a wealth of information in various databases, such as billing or fulfillment systems. But those systems usually lack the ability to leverage that information for customer interaction purposes ... like executing targeted email marketing campaigns or sending past due collection notices via email. The iService batch utility makes it easy to integrate iService with your other operational support systems and leverage all of that information using the power and flexibility of the iService email management platform. The batch utility can be used to perform the following actions based on an input file. Create new contacts Set, update, or remove properties for contacts (e.g., name, email, address, phone, etc.) Send agent emails to contacts and set interaction properties within the email Send secure messages that are viewed on an encrypted...
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